Shipping policy

Thank you for shopping with us! Please review our shipping policy below for details on order processing and delivery times.

Order Processing Time

All orders are processed and dispatched within 1–2 business days of being placed. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, dispatch may be delayed by a few days. If there will be a significant delay, we will notify you by email.

Shipping Times

We currently ship internationally. Once your order has been dispatched, delivery typically takes:

Destination Estimated Delivery Time
International 7–12 business days

Please note that delivery times are estimates and are not guaranteed. They can be affected by customs processing, local courier delays, weather, or other circumstances beyond our control.

Estimated total time from order to delivery: 8–14 business days.

Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check with your country's customs office to determine what these additional costs will be prior to placing your order.

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or our support team directly to file a claim.

Please save all packaging material and damaged goods before filing a claim.

Shipping Delays

We are not liable for delays caused by circumstances beyond our control, such as customs delays, natural disasters, or courier disruptions.